Avaya APSS Unified Communications Online Test Sample Questions:

1. Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo. Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team. Have the Partner and Avaya conducted themselves in compliance with Avaya policy?

A) Yes. because there was nothing wrong with facilitating the above since it was arranged pursuant to a legitimate government process (of reviewing bidder capabilities).
B) No, because by hosting government officials, both the Partner and Avaya attempted to influence the government to secure a favorable response bid response.

2. Larry is becoming familiar Avaya Aura@ Conferencing and is trying to understand the advantage of this Avaya conferencing solution over competitors. What two things could you tell Larry about Avaya Aura@ Conferencing? (Choose two.)

A) Avaya Aura* Conferencing architecture separates management of conferences and management of media streams.
B) Avaya Aura@ Conferencing is a software-based, multi-modal conferencing engine that provides seamless access to multipoint audio, web and video.
C) Avaya Aura@ Conferencing is made up of a stand-alone audio bridge, and standalone Video bridge that allows for implementation flexibility.
D) Web Conferencing is an add on to Avaya Aura@ Conferencing that provides a rich feature set.

3. Although all messaging applications should be sold as part of an overall UC solution, which two messaging products, in the Avaya messaging portfolio, can be a part of the application layer of the Avaya Aura@ architecture? (Choose two.)

A) Modular Messaging
B) CallPilot@
C) Avaya Aura8 Messaging
D) Communication Manager Messaging
E) HMS 400

4. A leading Channel Partner of Avaya. responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately S200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business, b the Partner's behavior appropriate?

A) Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.
B) No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.

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