Avaya 6102-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: High Availability and Virtualization | 12% | - Control processor redundancy - Virtualization and VENA concepts - Switch fabric and system resiliency |
| Topic 2: Maintenance and Troubleshooting | 7% | - Common issue resolution - Software upgrade and downgrade - Diagnostic tools and commands |
| Topic 3: VSP 9000 Architecture and Hardware | 15% | - Chassis and redundancy design - Hardware components, modules and interfaces - System overview and platform architecture |
| Topic 4: Layer 2 Networking | 18% | - VLANs and trunking - Link aggregation (LACP) - Spanning Tree Protocol variants |
| Topic 5: Security and System Management | 8% | - Basic security policies - User authentication and access control - SNMP, logging and monitoring |
| Topic 6: Layer 3 Networking | 20% | - IP interfaces and static routing - OSPF and BGP configuration - VRRP and IP resiliency |
| Topic 7: Installation and Initial Configuration | 20% | - Physical installation and cabling - Management access configuration - Software boot and initial setup |














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