Microsoft AB-410 Exam Syllabus Topics:

Microsoft Building Intelligent Applications Sample Questions:

1. A company uses Dataverse to configure derived values for sales records.
The company requires the following functionality:
- Evaluate an expression by using numerical columns in the same row.
- Calculate the result dynamically when accessed.
- Ensure the result is NOT stored as part of the table data.
- The solution must minimize use of custom code.
You need to configure the app.
What should you do?

A) Create a JavaScript function.
B) Configure a dataflow.
C) Use a business rule to populate the value.
D) Create a calculated column.

2. A company wants an AI system to analyze customer reviews and determine whether opinions are positive, negative, or neutral. Which Azure AI capability is most appropriate?

A) Object detection
B) Sentiment analysis
C) Document conversion
D) Speech synthesis

3. Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
Drag and Drop Question
You need to create the new app based on the requirements.
Which configurations should you use? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

4. Drag and Drop Question
A company is designing a model-driven app for customer service representatives.
The app must:
- Organize navigation into logical groupings based on business
processes.
- Ensure only required data is included in the app navigation.
You need to configure navigation and table availability.
Which actions should you perform? To answer, move the appropriate actions to the correct requirements. You may use each action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

5. A company is building prompts in Microsoft Copilot Studio to support multiple customer service scenarios.
The company requires prompts to:
- Follow a consistent structure across use cases.
- Be reusable across multiple topics.
- Allow customization for different types of customer requests.
You need to build the prompts.
What should you do?

A) Store prompt text in variables and reuse the variables across topics.
B) Configure prompt model settings to standardize response behavior across scenarios.
C) Create prompts directly within each topic by using custom instructions for each scenario.
D) Create prompts by selecting templates from the prompt library and customizing them for each scenario.

Solutions: