Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Appian Software Development Lifecycle (SDLC) | 22% | - Differentiate between various stages of the Appian SDLC - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Recognize the roles and associated responsibilities of team members - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Explain the different agile scrum ceremonies - Identify use cases for various environments - Evaluate the test scenario before user acceptance testing (UAT) |
| Topic 2: Business Process Modeling | 20% | - Describe the benefits of creating a future state process model with SMEs - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Specify which nodes would or would not be used in a given scenario - Identify common Business Process Model Notation (BPMN) elements - Explain the most common gateway types in the Appian Process Modeler - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify automation opportunities from a given process |
| Topic 3: Introduction to the Appian Platform | 24% | - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Describe common Appian use cases (platform capabilities) - Identify the purpose of each Appian object - Recognize role-based application security - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Design the user experience (in collaboration with the development team) - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Recognize different Appian user experiences |
| Topic 4: User Story Creation | 14% | - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Categorize user stories and collect appropriate requirements based on categorization - Illustrate the standard user story format - Work with the Product Owner in managing product backlog - Identify the story status (e.g., Draft, Defined, Done) |
| Topic 5: Requirements Gathering | 20% | - Identify key stakeholders and their roles in the requirements process - Describe techniques for eliciting requirements (interviews, workshops, observation) - Identify and manage requirement dependencies and constraints - Document and validate business requirements - Translate business needs into Appian-specific requirements |
Appian Certified Analyst Sample Questions:
1. You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?
A) Appian Analyst
B) Scrum Master
C) Sponsor
D) Product Owner
2. A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
A) Use the find functions to search for certain keywords in the text body and route accordingly
B) Integrate with a translation service to route accordingly
C) Integrate with a natural language processing system to categorize the user's needs and route accordingly
D) Build in a review task for a user to evaluate and route accordingly
3. A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?
A) A report showing the user's cases with associated actions.
B) A sequential workflow of process tasks.
C) A records-centric design using related actions for the various activities.
D) A dashboard showing the user's cases with associated actions.
4. When creating a user story, which of the following is essential to ensure clarity and completeness?
A) Detailed UI mockups
B) Development timeline
C) Acceptance criteria
D) List of potential risks
5. You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?
A) Appian Analyst
B) Scrum Master
C) Sponsor
D) Product Owner
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |
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