Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Public Sector Solutions Implementation Strategies and Best Practices | 19% | - Solution design and requirements mapping - Data management, scalability, and quality assurance - Deployment methodology and change management - Governance and compliance considerations |
| Public Sector Solutions: Product-Specific Systems Knowledge | 45% | - Licensing, permitting, and inspection management - Employee experience and emergency response capabilities - Document processing, eSignature, and reporting tools - Grants management and program administration - Core architecture and data model |
| Public Sector Solution Product Configuration | 36% | - Service Cloud and Experience Cloud setup for citizen services - Configure OmniStudio components for public sector workflows - Security, sharing, and compliance configuration - Action plans, automation, and business rules implementation |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. A government agency must ensure that only investigators assigned to a case can view sensitive investigation details. Supervisors should continue to have visibility across all investigations within their division. Which security approach best meets these requirements?
A) Place all investigation records in a public group
B) Use role hierarchy together with sharing rules or ownership-based access
C) Set organization-wide defaults to Public Read/Write
D) Give all investigators the System Administrator profile
2. A municipal housing department conducts inspections that generate deficiencies requiring corrective actions. Inspectors want each failed inspection item to automatically create follow-up work assigned to the responsible department. Which solution requires the least customization?
A) Manual Case creation
B) Batch Apex processing every night
C) Apex scheduled jobs
D) Flow triggered from Inspection Results creating Action Plan Items
3. A government agency is currently using Business Rules Engine (BRE). Part of the current Prioritization matrix includes household income and household size. To correctly calculate the Households Area Median Income (AMI) pool, the Expression Set needs to calculate the AMI and then evaluate the percentage against a predefined Federal Income Limit table to determine the prioritization pool. To accomplish this, the BRE designer should include how many decision matrices?
A) One to contain the percentages in each prioritization pool and the second to contain the Federal Income limits to evaluate.
B) Only one to contain the prioritization pools with the Federal Income Limits.
C) Only to contain the prioritization pools.
D) One to contain the percentages in each prioritization pool, a second to contain the household data, and the third to contain the Federal Income limits to evaluate.
4. A Consultant has been asked to create a widget that aggregates and calculates information from multiple unrelated objects. Working with OmniStudio, which tool can accomplish this declaratively?
A) Integration Procedures
B) SOQL Queries
C) Apex Classes
D) MuleSoft Integration
5. A transportation department performs bridge inspections. Inspectors frequently attach dozens of photographs to inspection records. Supervisors want all images to remain associated with each inspection and easily accessible during future audits. Which approach is recommended?
A) Email photos to supervisors after each inspection
B) Store photos as Salesforce Files related to the inspection record
C) Upload images into Chatter posts only
D) Save image URLs in a text field
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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