HP HP2-H28 Questions & Answers - in .pdf
- Total Q&A: 44
- Update: Sep 09, 2026
- Price: $49.99
- Vendor: HP
- Exam Code: HP2-H28
- Exam Name: Selling HP Printing and Computing Services
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HP HP2-H28 Q&A - Testing Engine
- Total Q&A: 44
- Update: Sep 09, 2026
- Price: $49.99
- Vendor: HP
- Exam Code: HP2-H28
- Exam Name: Selling HP Printing and Computing Services
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HP HP2-H28 Exam Syllabus Topics:
| Section | Objectives |
|---|
| Topic 1: HP Printing & Computing Solutions | - HP printing portfolio overview
- HP computing solutions positioning
|
| Topic 2: Solution Positioning & Value Proposition | - Differentiation vs competitors
- Articulating HP value proposition
|
| Topic 3: Customer Needs & Requirements | - Understanding customer printing and computing requirements
- Identifying business needs in services environments
|
| Topic 4: Sales Process & Recommendation Skills | - Consultative selling techniques
- Mapping solutions to customer needs
|
HP Selling HP Printing and Computing Services Sample Questions:
Question 1
Which type of service offerings are covered by HP Custom Integration services?
A. Warranty Extensions
B. Maintenance Kit Replacement
C. BIOS configuration
D. Per Incident
Question 2
Which statement is true about selling services?
A. The Global Services market is not growing.
B. Consumers represent more than 85% of the total growth through 2014.
C. Usage and Care services are less profitable than selling the hardware alone.
D. Consumers do not want to buy services because they are only interested in hardware.
Question 3
Why is HP Printing and Computing Sales specialization important for partners?
A. Partners start accumulating rebates with their first services sale.
B. Partners selling HP hardware will be able to deliver their own branded services.
C. Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware
D. Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
Question 4
Which statement is true about the worldwide services market?
A. Corporate, Enterprise, and Public Sector companies are trying to reduce services expenditure by increasing hardware refreshes
B. Customers are still brand conscious and do not pay much attention to the experience they get from devices.
C. Most companies are looking for advice that gives them no downtime, business support, and a stable hardware platform.
D. The services market is very competitive with low annual growth
Question 5
Corporate, Enterprise, Public Sector and SMB customers can split their IT departments into which two categories?
A. IT outsourced or IT Contract dependent
B. IT Managed or Non IT Managed
C. Managed IT and Partially Managed IT
D. Internal or External
Solutions:
Question 1
Answer: C | Question 2
Answer: B | Question 3
Answer: A | Question 4
Answer: C | Question 5
Answer: B |
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