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Avaya 3314 Questions & Answers - in .pdf

3314 pdf
  • Total Q&A: 65
  • Update: Sep 10, 2026
  • Price: $59.99
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  • Vendor: Avaya
  • Exam Code: 3314
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
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Complete Avaya Recommended Syllabus.
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Exact Avaya 3314 Exam Questions with Correct Answers, verified by Experts with years of Experience in IT Field.

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Avaya 3314 Q&A - Testing Engine

3314 Study Guide
  • Total Q&A: 65
  • Update: Sep 10, 2026
  • Price: $59.99
Testing Engine
  • Vendor: Avaya
  • Exam Code: 3314
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
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Avaya 3314 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe the AAEP standard reporting capabilities
  • Describe the components of the POM User Interface
Topic 2
  • Explain the upgrade paths and procedures
  • Explain how agents are assigned to campaigns
Topic 3
  • Explain the ICR installation requirements
  • Perform POM database administration
Topic 4
  • Describe the standard POM reporting capabilities
  • Describe the AAEP and POM architecture
  • Explain how agent scripts are created and used
Topic 5
  • Configure Avaya Aura Experience Portal (AAEP) features and functions
  • Describe the Experience Portal External Systems
Topic 6
  • Use AAEP troubleshooting isolation tools, logs and processes
  • Describe the steps to configure the EPM for Email and SMS
Topic 7
  • Understand ICR reporting capabilities
  • Describe ICR reporting capabilities
Topic 8
  • Install and configure POM features and functions
  • Describe Agent Assignment options

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21534

Avaya 3314 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura Experience Portal with POM Implementation and Maintenance Exam 3314
Exam Number:3314
Exam Format:Multiple Choice
Exam Duration:90 minutes
Real Exam Qty:62
Available Languages:English
Related Certifications:Proactive Outreach Manager (POM)
Avaya Aura Experience Portal
Recommended Training:Avaya Learning Center
Sample Questions:Avaya 3314 Sample Questions
Exam Way:Computer-based exam (typically online proctored or authorized test center)
Pre Condition:Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations.
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3314 Related Exams
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7693X - Avaya Pod Fx™ Solution Support Exam
3301 - Avaya Aura Contact Centre Maintenance & Troubleshooting Exam
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ACDS-3382
ACSS-7180
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