HP HP2-B102 Questions & Answers - in .pdf
- Vendor: HP
- Exam Code: HP2-B102
- Exam Name: HP Imaging and Printing Sales Fundamentals Exam
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- Vendor: HP
- Exam Code: HP2-B102
- Exam Name: HP Imaging and Printing Sales Fundamentals Exam
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.HP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Exam Duration: | 60 minutes |
| Passing Score: | Not officially disclosed / Approx. 70% |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | 2 - 3 years |
| Exam Price: | $55 - $120 USD |
| Related Certifications: | HP Managed Print Specialist Sales HP ExpertONE Certification |
| Exam Format: | Multiple Choice |
| Available Languages: | English, Simplified Chinese, Japanese, Korean |
| Recommended Training: | HP Official Training & Learning Resources |
| Exam Registration: | HP Certification Portal Pearson VUE HP Exam Vouchers |
| Sample Questions: | HP HP2-B102 Sample Questions |
| Exam Way: | Online proctored / Web-based secure browser |
| Pre Condition: | No official prerequisites; 6 months sales experience recommended |
| Official Syllabus URL: | https://certificationportal.hp.com/ |
HP HP2-B102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Process and Techniques | 25% | - Handling objections and competitive positioning - Consultative sales methodology - Upselling and cross-selling strategies |
| Industry Trends and Customer Needs | 20% | - Customer business challenges and pain points - Identifying customer segments and requirements - Imaging and printing market trends |
| Solutions and Services | 25% | - Software tools and management utilities - Value-added services and support offerings - HP managed print services (MPS) |
| HP Imaging and Printing Technologies & Products | 30% | - HP laser and inkjet printing technologies - HP supplies portfolio and cartridge technology - HP hardware and MFP solutions overview |
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
What does the HP Embedded Web Server do?
A. automatically notifies the IT department every time an imaging or printing device is used
B. enables users to access and manage imaging and printing devices remotely
C. shows end users all devices that are available for printing
D. orders supplies automatically
Question 2
What is the color strategy known as piggybacking?
A. risking sure the colors overlap so they appear to be 'piggybacking" on each other
B. working with the producer of a non-competing product to market a complementary product, such as the way fashion designers coordinate men's dress shirts and ties
C. using colors that appear next to each other on the color wheel
D. using complementary colors in marketing documents
Question 3
What does the stored job feature allow you to do?
A. store a print job on the printer until you decide to release it
B. store a print job on the network until you decide to release it
C. store a print job on the server until you decide to release it
D. store a print job on your computer until you decide to release it
Question 4
Which statement is true about the worldwide street price of imaging and printing devices?
A. The price is going up
B. The price is staying the same.
C. The price is going down.
D. The price is fluctuating.
Question 5
Which statement is true about HP Universal Color Tables?
A. They use object tagging to employ the best settings for each type of image
B. They must be selected from the print menu
C. They use different printheads for different colors.
D. They can be printed from the printer so you can see exactly which colors the device prints.
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: A |
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