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IBM 000-586 Questions & Answers - in .pdf

000-586 pdf
  • Total Q&A: 132
  • Update: Aug 04, 2026
  • Price: $59.99
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  • Vendor: IBM
  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
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IBM 000-586 Q&A - Testing Engine

000-586 Study Guide
  • Total Q&A: 132
  • Update: Aug 04, 2026
  • Price: $59.99
Testing Engine
  • Vendor: IBM
  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
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IBM 000-586 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Certified Solution Designer - Case Manager v5.1
Exam Number:C2070-586
Related Certifications:IBM Certified Solution Designer - Case Manager v5.1
Available Languages:English
Sample Questions:IBM 000-586 Sample Questions
Exam Way:Authorized IBM testing center or online delivery where supported by IBM testing partner.
Pre Condition:IBM recommended practical experience with IBM Case Manager v5.1 solution design and implementation; no mandatory prerequisite exam publicly available.
Official Syllabus URL:https://www.ibm.com/training/certification/search

IBM 000-586 Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and Customization- Integration technologies
  • 1. Integrate with FileNet P8 and related IBM ECM components
    • 2. Use APIs, events, and custom extensions where appropriate
      Topic 2: Solution Modeling- Case solution design
      • 1. Design case properties, folders, and documents
        • 2. Define tasks, workflows, and milestones
          Topic 3: Deployment and Solution Lifecycle- Deployment management
          • 1. Deploy solutions between development, test, and production environments
            • 2. Validate, troubleshoot, and maintain deployed solutions
              Topic 4: IBM Case Manager Configuration- Application configuration
              • 1. Configure roles, security, and in-baskets
                • 2. Configure pages, widgets, and user interface components
                  Topic 5: Case Management Solution Analysis and Design- Business requirements analysis
                  • 1. Identify business objectives and case management use cases
                    • 2. Determine case types and business entities

                      IBM Case Manager V5.1 Sample Questions:

                      1. What can IBM Content Analytics be used for? (Choose two.)

                      A) Reporting on cases and tasks that are currently active.
                      B) Discover unexpected correlations between words and phrases.
                      C) Get data on the average time to complete business tasks during a specific time interval.
                      D) Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
                      E) See which words and phrases occur frequently in many cases.


                      2. Which program is prohibited to be used with IBM Case Manager as per the licensing terms?

                      A) Rule Execution Server (of IBM WebSphere ILOG JRules)
                      B) Lotus Widget Factory (of IBM Mashup Center)
                      C) Web chat client (of IBM Lotus Sametime Proxy Server)
                      D) Case Manager crawler (of IBM Content Analytics)


                      3. When looking at the design of necessary tasks there are tasks that exist within another FileNet BPM solution and tasks that exist within an IBM BPM repository. It is learned that you will need to keep the workflows as they are. Which approach should be taken for task design?

                      A) Import FileNet BPM workflows and import IBM BPM workflows as a task.
                      B) Copy FileNet BPM workflows and call IBM BPM workflows from within a task.
                      C) Import FileNet BPM workflows and call IBM BPM workflows from within a task.
                      D) Copy FileNet BPM workflows and import IBM BPM workflows as a task.


                      4. There are three levels of security when configuring a business space page. There are View and Edit access rights. What is the third security level that gives users "special permissions" for things like assigning access rights to groups of users.

                      A) Super User
                      B) Specialist
                      C) Owner
                      D) Administrator


                      5. What is the recommended way to manage security of cases?

                      A) Allowing the user to set the security manually using the IBM Case Client.
                      B) Launching workflow for new cases and setting the case security using CE operations.
                      C) Using P8 Class security and inheritance.
                      D) Using a custom event handler to set the case security on newly created cases.


                      Solutions:

                      Question # 1
                      Answer: B,E
                      Question # 2
                      Answer: B
                      Question # 3
                      Answer: B
                      Question # 4
                      Answer: C
                      Question # 5
                      Answer: C

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