Salesforce FS-Con-101 Questions & Answers - in .pdf
- Total Q&A: 165
- Update: Aug 10, 2026
- Price: $59.99
- Vendor: Salesforce
- Exam Code: FS-Con-101
- Exam Name: Salesforce Certified Field Service Consultant
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- Exact Salesforce FS-Con-101 Exam Questions with Correct Answers, verified by Experts with years of Experience in IT Field.
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Salesforce FS-Con-101 Q&A - Testing Engine
- Total Q&A: 165
- Update: Aug 10, 2026
- Price: $59.99
- Vendor: Salesforce
- Exam Code: FS-Con-101
- Exam Name: Salesforce Certified Field Service Consultant
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.Salesforce FS-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Field Service Consultant Exam |
| Exam Number: | FS-Con-101 |
| Real Exam Qty: | 60-65 |
| Passing Score: | 63% |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 200 (retake: USD 100) |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based items |
| Available Languages: | English |
| Recommended Training: | Implement Salesforce Field Service (FSL201) Prepare for Your Salesforce Field Service Consultant Credential |
| Exam Registration: | Salesforce Certification Portal Kryterion Webassessor |
| Sample Questions: | Salesforce FS-Con-101 Sample Questions |
| Exam Way: | Online proctored or in-person at Kryterion testing centers |
| Pre Condition: | Must hold Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant certifications |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101 |
Salesforce FS-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Managing Scheduling and Optimization | 28% | - Use dispatcher console and scheduling tools - Manage service appointment lifecycle and assignment - Set up operating hours and availability - Configure scheduling policies and optimization rules |
| Managing Work Orders | 23% | - Configure work order processes, types, and parameters - Manage work order lifecycle, line items, and milestones - Relate work orders, service appointments, and products |
| Managing Resources | 16% | - Manage time sheets, operating hours, and skills - Set up and manage crews and resource types - Configure service territories and membership - Understand license types and deployment |
| Permissions and Sharing | 5% | - Manage territory visibility and sharing rules - Configure permission sets and access |
| Managing Assets | 5% | - Maintain assets and asset relationships - Track asset history and maintenance |
| Configuring Maintenance Plans | 5% | - Schedule recurring work - Design and implement maintenance plans |
| Managing Inventory | 8% | - Select inventory and price book models - Manage products, consumption, and returns |
| Configuring Mobility | 10% | - Enable mobile workflows and sign-off processes - Distinguish mobile app capabilities - Configure Field Service mobile app settings |
Salesforce Certified Field Service Consultant Sample Questions:
1. Universal Containers wants their Technicians to create an additional visit to complete unfinished work within the Salesforce Field Service mobile application.
Which approach should a Consultant recommend to meet the requirement?
A) Define a Visualforce page that creates a newService Appointment record.
B) Define a Quick Action that creates a new Service Appointment record.
C) Define a Quick Action that creates a new Work Order record.
D) Define a Visualforce page that creates a new Work Order record.
2. universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?
A) Custom lightning component
B) Custom list view
C) Custom report in a private report folder
D) Custom gantt filter
3. Universal Containers wants to reduce its mean-time-to-service.
Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers
A) Scheduling
B) Dispatching
C) Knowledge Base
D) Adjust Scheduling Policy
E) Customer Entitlements
4. The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is signed.
Which two configurations should a Consultant implement to prevent Work Orders from being closed?
Choose2 answers
A) Custom Work Order Status
B) Custom Validation Rule on Work Orders
C) Custom Work Order Escalation Rules
D) Custom Approval Process on Work Orders
5. Universal Containers wants to prevent the lunch breakfrom interfering with existing scheduled work.
How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?
A) Use appropriate Resource Operating Hours.
B) Create a recurring Service Appointment.
C) Use the Resource Availability Rule.
D) Create Resource Absences every day.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A,B,C | Question # 4 Answer: B,D | Question # 5 Answer: C |
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