IBM 000-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Testing and Deploying a Case Solution | 8% | - Deployment tools and processes - Testing procedures and validation - Exporting and importing solutions |
| Topic 2: Business Metrics and Analytics | 9% | - Cognos Real-time Monitoring - Case Analyzer configuration - Content Analytics integration |
| Topic 3: Designing a Case Solution | 39% | - Security and access control configuration - Case types, properties and document classes - Case relationships and data integration - Tasks, steps, roles and inbaskets - Business rules and page design |
| Topic 4: Migrating Solutions to Production | 9% | - Migration requirements and planning - Post-migration verification - Deployment Manager and Administration Client |
| Topic 5: Extending Case Manager Solutions | 14% | - Forms and external data services - REST API usage and customization - Integration with IBM BPM and FileNet P8 - Custom widgets and user interfaces |
| Topic 6: Planning, Architecture, Installation and Configuration | 21% | - IBM Case Manager architecture overview - System requirements and prerequisites - Development vs production environments - Integrated components and licensing - Installation and configuration procedures |
| Topic 7: Security and Administration | 9% | - User and group management - Role-based security model - Monitoring and maintenance |
IBM Case Manager V5.1 Sample Questions:
1. How can you implement an IBM BPM automated task?
A) Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process.
B) Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process, and configure the Case Manager REST API endpoint in IBM BPM.
C) Create a task with a system step in Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process.
D) Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process via a custom class in IBM BPM.
2. Which tool is used to map security policies from the development environment to the production environment?
A) Case Manager Builder
B) Case Manager Administration Client
C) FileNet Enterprise Manager
D) FileNet Deployment Manager
3. A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?
A) Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
B) Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
C) Check in the form template of type ITXFormTemplate class using WorkplaceXT.
D) Check in the form template of type Document class using WorkplaceXT.
4. If you want to display information about a single data point in relation to a series of data points, you should use which type of dashboard object?
A) Chart
B) Indicator
C) Table
D) Navigation Bar
5. What are the three default spaces installed with IBM Case Manager?
A) Solution space, Work Pages space, and Case Step space.
B) Solution space, Case Pages space, and Step Pages space.
C) Solution Pages space, Pages space, and Case Step space.
D) Command space, Work space, and Search space.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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