SAP C-C4C12-1811 Questions & Answers - in .pdf
- Total Q&A: 106
- Update: Aug 16, 2026
- Price: $59.99
- Vendor: SAP
- Exam Code: C-C4C12-1811
- Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
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- Total Q&A: 106
- Update: Aug 16, 2026
- Price: $59.99
- Vendor: SAP
- Exam Code: C-C4C12-1811
- Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
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.SAP C-C4C12-1811 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1811 |
| Exam Number: | C_C4C12_1811 |
| Exam Format: | Multiple-choice, Scenario-based, Single/multiple response |
| Available Languages: | English |
| Passing Score: | 61% |
| Real Exam Qty: | 80 |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Exam Duration: | 180 minutes |
| Exam Price: | USD $200–$500 (varies by region and subscription type) |
| Certificate Validity Period: | Typically 2 years |
| Recommended Training: | SAP Learning Hub – C4C / Sales Cloud Curriculum C4C10 – SAP Cloud for Customer Implementation |
| Exam Registration: | SAP Training & Certification Shop SAP Certification Hub (CER006) |
| Sample Questions: | SAP C-C4C12-1811 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub; Onsite at authorized Pearson VUE / SAP training centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud / Cloud for Customer and hands-on experience recommended; no mandatory prerequisite exam |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4c12_1811-sap-certified-application-associate-sap-sales-cloud-1811 |
SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 2: User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Topic 3: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 4: Integration | 8%–12% | - Middleware and communication arrangements - Web services and APIs - Integration with SAP ERP / CRM |
| Topic 5: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Topic 6: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 7: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 8: Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Topic 9: Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Topic 10: Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Topic 11: Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Topic 12: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Topic 13: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 14: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 15: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following activities can you perform when you configure territory hierarchies? (2 correct answers)
A) Create multiple Root Hierarchies
B) Assign employee substitute to Territory Hierarchies
C) Upload Territory Hierarchy from Excel
D) Define Sales Hierarchy Levels
2. Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers)
A) Upload Microsoft Excel workbooks to SAP Cloud for Customer
B) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
C) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
D) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
3. How can you distribute the revenue of the opportunity? (2 correct answers)
A) The revenue can be distributed between the account team members
B) The revenue can be distributes at header level
C) The revenue can be distributed between the sales team members
D) The revenue can be distributed on a daily basis
4. Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.
A) Twitter
B) Facebook
C) Blogs
D) Linkedln
E) E-mail
5. You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
A) The Fine Tuning activity is NOT added to the project
B) The Fine Tuning activity is closed
C) The Fine Tuning activity is NOT open for configuration
D) The Corresponding scoping element is NOT activated
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,C | Question # 3 Answer: B,C | Question # 4 Answer: A,B,E | Question # 5 Answer: D |
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