Microsoft MS-220 Questions & Answers - in .pdf
- Total Q&A: 107
- Update: Sep 01, 2026
- Price: $59.99
- Vendor: Microsoft
- Exam Code: MS-220
- Exam Name: Troubleshooting Microsoft Exchange Online
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- Exact Microsoft MS-220 Exam Questions with Correct Answers, verified by Experts with years of Experience in IT Field.
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Microsoft MS-220 Q&A - Testing Engine
- Total Q&A: 107
- Update: Sep 01, 2026
- Price: $59.99
- Vendor: Microsoft
- Exam Code: MS-220
- Exam Name: Troubleshooting Microsoft Exchange Online
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
Skills measured
- Troubleshoot mail flow issues (20–25%)
- Troubleshoot hybrid and migration issues (10–15%)
- Troubleshoot mail client issues (20–25%)
- Troubleshoot compliance and retention issues (25–30%)
- Troubleshoot Exchange Online configuration issues (15–20%)
Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Troubleshoot Exchange Online configuration issues | 15-20% | - Troubleshoot email address policies and accepted domains
- Manage mailbox and recipient configuration
- Resolve permissions and access control problems
- Fix mailbox database and quota issues
|
| Troubleshoot compliance and retention issues | 25-30% | - Resolve eDiscovery and content search problems
- Manage retention policies and retention labels
- Address data loss prevention (DLP) issues
- Troubleshoot in-place holds and litigation holds
|
| Troubleshoot mail flow issues | 20-25% | - Interpret message headers and message trace results
- Troubleshoot mail flow rules and routing issues
- Address issues with attachments and Defender for Office 365
- Resolve send/receive failures, delays, and NDRs
|
| Troubleshoot hybrid and migration issues | 10-15% | - Address coexistence and free/busy sharing problems
- Troubleshoot mailbox migration batches and failures
- Resolve hybrid configuration wizard and connectivity problems
- Fix directory synchronization issues
|
| Troubleshoot mail client issues | 20-25% | - Troubleshoot Outlook on the web access and functionality
- Address mailbox settings and calendar sharing issues
- Fix mobile device and ActiveSync problems
- Resolve Outlook connectivity and profile issues
|
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